We’re with you, every step of the way.
Our team is deeply committed to delivering every product flawlessly, knowing that what we provide is mission-critical for our customers. Products are proudly designed and made in America—and backed by our dedicated support team. With flexible service plans, timely repairs and personalized support, we’re always ready to help.
START A REPAIR SERVICE REQUEST
Need repairs? Please provide us with a few details so we can direct your request to the right product expert:
ORDER REPLACEMENT KEYS
If you need replacement keys for your Datamation cart, please email firstname.lastname@example.org.
We will respond within 24 hours. Cost per replacement key is $10 plus shipping and handling ($15 minimum charge).
UNIDOCK INVESTMENT PROTECTION SERVICE PLANS
Our flexible service plans help protect the life and performance of your UniDock Intelligent Docking Station over the long-term.
UniDock Recertification Plan
Keep your fleet up and running. Upgrade and recertify up to 20 UniDocks at a time; new sizing guides, connectors and top panel; detailed cleaning and firmware update. Loaner UniDocks provided for cost of shipping from and to Datamation. Like new UniDocks returned within 14 business days. 1-year warranty.
UniDock Connector Swap
Replace all connectors; light cleaning. UniDocks returned within 14 business days. 60-day warranty on connectors and repaired/replaced parts.
UniDock Basic Repair
Repairs as needed; light cleaning. UniDocks returned within 14 business days. 60-day warranty on repaired/replaced parts.
Learn more about our UniDock Service Plans: